Refund Policy & Terms
Last updated: July 2026
Refund Policy
All products sold on Soulqora are digital goods (ebooks in PDF format) delivered instantly upon purchase. Because the files are accessible immediately and cannot be "returned" once downloaded, all sales are final and non-refundable, except where required by applicable consumer law in your country of residence.
If you experience a technical issue — a broken download link, a corrupted file, or you were charged but never received access — contact us and we'll resolve it or issue a replacement at no cost.
Delivery
- Access is delivered instantly after successful payment, via an on-screen download page and a confirmation email.
- Files are provided in PDF format and can be read on any phone, tablet, or computer.
- No physical items are shipped.
Terms of Sale
By purchasing from Soulqora, you agree that:
- Your purchase is for personal, non-commercial use only.
- Redistribution, resale, or public sharing of the files is not permitted.
- Prices are shown in your local currency for convenience; you will be billed in USD by our payment processor (Stripe) unless stated otherwise at checkout.
- Content is provided for educational and entertainment purposes and is not a substitute for professional medical, legal, or financial advice.
Privacy
We collect only the information required to process your order and deliver your purchase (email address, payment details handled securely by Stripe). We do not sell your personal information to third parties.
Questions
Reach us any time at hello@soulqora.com or via our contact page.